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Privacy Policy

The James Law Firm, also doing business as Car Wreck Katie ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

1.1      Name

1.2      Email address

1.3      Mobile telephone number and other telephone numbers

1.4      Mailing address

1.5      Information you provide about your legal matter, including information about an accident, injury, treatment, or claim

1.6      Website usage data, including IP address, browser type, device type, pages visited, and referring website

2. How We Use Your Information

We use your information to:

2.1      Evaluate potential legal matters and provide legal services

2.2      Respond to inquiries submitted through our website, by telephone, by email, or by text message

2.3      Send appointment reminders, deadline reminders, and case-related updates

2.4      Request documents or information needed for your legal matter

2.5      Send billing, settlement, and disbursement notifications

2.6      Communicate other important information regarding your legal matter

2.7      Comply with legal, ethical, and professional obligations, including those imposed by the State Bar of Texas

We do not sell your personal information.

3. SMS / Text Messaging Communications

The James Law Firm, sends SMS text messages regarding scheduling, appointment and deadline reminders, case status updates, requests for documents and information, billing and settlement notifications, and responses to inquiries submitted to the firm.

3.1      You will receive text messages from us only after you affirmatively opt in, by checking the SMS consent box on our website form, by signing a written consent, or by providing your mobile number to us and agreeing to be contacted by text.

3.2      Message frequency varies.

3.3      Message and data rates may apply.

3.4      Reply STOP to any message to opt out. We will send one confirmation message, and you will receive no further text messages from us. You may rejoin at any time by opting in again.

3.5      Reply HELP for assistance, or contact us directly at (281) 962-8985 or kj@katherinejameslaw.com.

3.6      Carriers are not liable for delayed or undelivered messages.

3.7      Consent to receive SMS messages is not a condition of purchase or of legal representation.

3.8      No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Data Sharing

We may share your information with trusted service providers and subcontractors who assist in operating our business and supporting our clients, such as secure hosting providers, case management systems, messaging platforms, court reporters, records retrieval services, and medical providers involved in your matter. These providers are required to maintain the confidentiality of your information and may use it only to perform services for us.

We may also disclose information when required by law, court order, or the rules of professional conduct.

We do not sell, rent, or trade your personal information. As stated above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

6.1      You may opt out of text messages at any time by replying STOP.

6.2      You may opt out of marketing emails by using the unsubscribe link in the message.

6.3      You may request that we correct or delete information we hold about you by contacting us using the information below. Information we are required to retain under our legal, ethical, or recordkeeping obligations will be retained.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

The James Law Firm

1095 Evergreen Circle, Suite 537, The Woodlands, TX 77380

Telephone: (281) 962-8985  ·  Fax: (281) 962-5183

Email: info@katherinejameslaw.com

Website: https://carwreckkatie.com