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Terms of Service (SMS Program)

  1. Opt-in Messages:
    Clients who opt in will receive text messages regarding case updates, appointment reminders, and time-sensitive notices.
  2. Cancel SMS Service:
    You can cancel the SMS service at any time. Just text "STOP" to the short code. After sending "STOP", we will send you a confirmation SMS to let you know you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  3. Re-joining the SMS Program:
    If you want to join again, simply sign up as you did the first time, and we will start sending SMS messages to you again.
  4. Need Help?:
    If you are experiencing issues with the messaging program, you can reply with the keyword HELP for assistance, or email us directly at info@katherinejameslaw.com.
  5. Carrier Liability:
    Carriers are not liable for delayed or undelivered messages.
  6. Message & Data Rates:
    As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive approximately 2-3 messages per month. If you have questions about your text plan or data plan, please contact your wireless provider.
  7. Privacy Questions:
    For any questions regarding privacy, please read our privacy policy.